SERVICE & MAINTENANCE

Specialists in the service and aftercare of moveable partitions

Aftercare service and maintenance of moveable walls and room partitions

PREMIERWALL Service & Maintenance

At PREMIERWALL, we have gained a wealth of knowledge and expertise over the years in the aftercare of moveable walls, sliding folding partitions and glass partitioning systems. We have designed service packages to suit client needs and have solutions for any requirements.

Ad-hoc Servicing

PREMIERWALL offers a one-off annual service visit for those customers that need their wall systems serviced on a ‘need to have’ basis. Call our sales team when your moveable equipment reaches a scheduled maintenance date or is
experiencing an issue and we will be happy to arrange a maintenance visit.

Service Contracts

Regular servicing of your moveable walls and partitioning systems is part of your responsibility as a building owner. Our service contracts include regular maintenance visits, during which our engineers inspect, clean, lubricate and adjust all mechanisms and components.

For more information about our services, please get in touch via email or phone and we will be happy to help

Service contract benefits:

  • Dedicated account manager
  • Flexible payment terms – spread the cost of regular maintenance
  • Priority on any emergency call-outs
  • Reduced system downtime
  • Guaranteed genuine replacement parts
  • Completion certificate for your H&S records

Multiple site and group accounts:

  • Consolidated maintenance programmes for more than one site
  • Payments billed to either your Head Office or regionally, depending on your preference
  • Support of a dedicated team with a named point of contact for your account

Market Sectors:

Our group account customers come from a wide range of market areas, including:

  • Facilities Management Services
  • Local Authorities
  • Education
  • Health Authorities
  • Sports Stadia
  • Hotel Chains
  • Retail Chains
  • Private Companies
  • Charitable Organisations
  • Places of Worship
  • Banks
  • Solicitors and Law Firms

What We Cover:

The following checks are carried out and included in the service contract: Standard
Fixed or flexible appointment times
Check alignment of panels and level where necessary
Check track fixings for rotational vibration and report on condition
Check the track suspension and clearance for structural faults
Inspect wall posts and fixings and level where necessary
Check profile and facing board fixings and adjust where necessary
Inspect carrier trolleys and adjust, clean and lubricate
Inspect the bearings and lubricate
Check track junctions and guide blocks if applicable
Check for any visible damage or faults
Check the locating bolts are working correctly and report on condition Inspect the door ironmongery and hinges for tightness
Check and adjust the operable seals and operating mechanisms
Inspect rubber seals for wear and tear and report on condition
Inspect the condition of the TE panel and pass doors, if applicable
Check stacking area and track junctions for alignment
Clean the edge profiles on all panels
Full cleaning of the face boards
Test and commission system
Log book and completion certificate for your H&S records