Contact Info

Service & Maintenance

[ Premierwall ]

Service & Maintenance

At PREMIERWALL, we have gained a wealth of knowledge and expertise over the years in the aftercare of moveable walls, sliding folding partitions and glass partitioning systems. We have designed service packages to suit client needs and have solutions for any requirements.

  • 01
    Ad-hoc Servicing

    PREMIERWALL offers a one-off annual service visit for those customers that need their wall systems serviced on a ‘need to have’ basis. Call our sales team when your moveable equipment reaches a scheduled maintenance date or is experiencing an issue and we will be happy to arrange a maintenance visit.

  • 02
    Service Contracts

    Regular servicing of your moveable walls and partitioning systems is part of your responsibility as a building owner. Our service contracts include regular maintenance visits, during which our engineers inspect, clean, lubricate and adjust all mechanisms and components.

MOVEABLE WALLS

MAINTENANCE

BREAKDOWN & REPAIRS

REPLACE & REFURBISH

[ features ]

Services

  • Dedicated account manager
  • Flexible payment terms – spread the cost of regular maintenance
  • Priority on any emergency call-outs
  • Reduced system downtime
  • Guaranteed genuine replacement parts
  • Completion certificate for your H&S records

Our group account customers come from a wide range of market areas, including:

  • Facilities Management Services
  • Local Authorities
  • Education
  • Health Authorities
  • Sports Stadia
  • Hotel Chains
  • Retail Chains
  • Private Companies
  • Charitable Organisations
  • Places of Worship
  • Banks
  • Solicitors and Law Firms
  • Consolidated maintenance programmes for more than one site
  • Payments billed to either your Head Office or regionally, depending on your preference
  • Support of a dedicated team with a named point of contact for your account
[ FAQ`s ]

What We Cover

The following checks are carried out and included in the service contract:

  • Fixed or flexible appointment times

  • Check alignment of panels and level where necessary

  • Check track fixings for rotational vibration and report on condition

  • Check the track suspension and clearance for structural faults

  • Inspect wall posts and fixings and level where necessary

  • Check for any visible damage or faults

  • Inspect wall posts and fixings and level where necessary

  • Check profile and facing board fixings and adjust where necessary

  • Inspect carrier trolleys and adjust, clean and lubricate

  • Inspect the bearings and lubricate

  • Check track junctions and guide blocks if applicable

  • Log book and completion certificate for your H&S records

  • Check and adjust the operable seals and operating mechanisms

  • Check profile and facing board fixings and adjust where necessary

  • Check and adjust the operable seals and operating mechanisms

  • Inspect rubber seals for wear and tear and report on condition

  • Inspect the condition of the TE panel and pass doors, if applicable

  • Check stacking area and track junctions for alignment

  • Clean the edge profiles on all panels

  • Full cleaning of the face boards

  • Test and commission system